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Terms and Conditions

Terms and Conditions

Terms and conditions

This document constitutes a sales agreement between “Worlds Handicrafts Ltd” as the seller and the user of the online store as the customer. By accepting these terms, you acknowledge that you have read and agreed to all the conditions outlined in this section and subsequent sections.


In accordance with Article 5 of Law 15/1999, dated December 13, on the Protection of Personal Data, we assure you that the information provided through registration forms or any other means will be solely utilized for order management purposes and will not be shared or transferred to third parties.


Selected transportation agencies, including but not limited to GLS, Ochoa Spain, or Post, will handle the delivery based on the destination chosen during the purchasing process. Typically, packages will be shipped and delivered within a maximum of 7 working days in the national territory of Spain and Portugal, post-payment receipt. For the European community and other international destinations, delivery times may vary. Shipping charges encompass packaging, handling, and shipment costs, which may include fixed and variable components based on order weight or volume. Cash on delivery (only applicable in the national territory of Spain and Portugal) incurs no additional cost.

Delivery Process:

Orders will be dispatched upon the complete payment of the total price and associated expenses. Accepted payment methods include PayPal, credit cards, debit cards (resulting in immediate delivery), bank transactions (shipment upon receipt of payment), and cash on delivery (applicable only in the Spanish and Portuguese national territory, without extra charges).


If you are dissatisfied with your purchase and wish to initiate a return, please adhere to the following guidelines for acceptance:

  1. Report the return within 14 days of receiving the order (2 calendar days in case of damage).
  2. Ensure the goods are returned in their original packaging and in impeccable condition.
  3. The merchandise must reach us within seven days (for orders shipped within Spain) from the date of return notification. Delayed returns may be subject to rejection by Worlds Handicrafts Ltd.
    Upon receipt and inspection of the returned goods, we will proceed with a refund (excluding postage) or exchange for an identical item, or we will reach an agreement with the customer. If the return is due to a factory defect in any item, Worlds Handicrafts Ltd will bear all costs associated with delivering a new item identical to the one originally purchased.
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